#Samsung washing machine how to#
#Samsung washing machine manual#

#Samsung washing machine how to#

Own one of Samsung's recalled machines? Find out how to get a refund below. Find out about the product recall process in Australia.Want to know more about the Samsung washing machine recall? Read the links below.Need help getting a refund or replacement? Use our phone scripts and templates.TV adĮarlier this year, CHOICE made this ad to raise awareness about Samsung's recalled washing machines. We are in contact with the customers who have experienced this problem to provide a resolution.'Īnyone having troubles with their replacement Samsung machine should contact Fair Trading as well as Samsung to let them know. As with any issue that may impact our customers, we are taking this very seriously. When CHOICE asked Samsung about the incidents, the manufacturer responded with a statement saying: 'Samsung Electronics Australia is investigating these instances as a matter of urgency in order to determine the nature of the problem. She said there was 'hot melted plastic all the way around where the drum has obviously come in contact with the plastic'.Īccording to Samsung, the 8kg top loader was first released in June 2013, several months after its recall of 144,000 faulty machines in April of the same year. Ms Snashall contacted Samsung in August this year to let them know but she says they were not interested.Īnother affected customer who was given the 8kg machine as a replacement for her recalled machine posted on Facebook saying the machine 'suddenly started spinning out of control before a burning smell and smoke'. Her machine was replaced by Harvey Norman, but the same problem happened with the replacement machine. Ms Snashall told CHOICE there was smoke and an electrical smell. 'It sounded like it was going to blow up,' she says.

#Samsung washing machine manual#

The washing machine's manual says the bedding cycle is for 'bulky items such as blankets and sheets'. Jodi Snashall bought one of the 8kg top loader machines and within the first month found that the top rim melted while washing her son's bedding on the 'bedding' cycle. Looking for a new washing machine? Check out our unbiased and independent washing machine reviews.